Overview Älmhults Kommun is a municipal government organization located in the southern province of Småland, Sweden, and responsible for de­ livering education, healthcare and emergency services to more than 16,000 citizens across the region. Challenge Robert Palmqvist, IT manager at Älmhults Kommun, said, “In recent years, there has been a big drive in Sweden to improve the quality and accessibility of key local services using IT. For example, we offer an online platform to help students, educators and administrators manage education services for all children and young adults in the municipality.” Additionally, Älmhults Kommun wanted to of­ fer its healthcare workers faster access to the electronic systems they needed to perform their roles effectively. The aim was to enabl

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