Case Study

Lloyds Bank

Lloyds Bank

Pages 2 Pages

CASE STUDY Background The banking system has had its share of turbulence over the past five years and like many of its competitors, Lloyds Banking Group has had to weather a few storms. Yet it is emerging under the leadership of António Horta-Osório with a deep commitment to becoming the UK’s Best Bank for Customers and helping Britain’s communities to prosper. As one of the UK’s largest banks, their customer base is as varied and div

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