1 Customer Case Study LIXIL makes pioneering water and housing products that solve everyday, real-life challenges, making better homes a reality for everyone, everywhere. LIXIL is a global enterprise with approximately 55,000 employees in more than 150 countries worldwide, having expanded internationally by acquiring some of the most trusted names in the industry, including GROHE and American Standard. Driving IT Transformation for Future Growth LIXIL has traditionally been interdependent on Japan’s housing market, which is expected to decrease over the next ten years. To ensure continued business growth, LIXIL wanted to expand the business globally. Achieving this objective required LIXIL to change everything—its business, its culture starting with its IT operations. LIXIL purs

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