Case Study

Liquid Friday Uses Clicktools to Improve Customer Satisfaction & Process Efficiencies

Liquid Friday Uses Clicktools to Improve Customer Satisfaction & Process Efficiencies

Pages 2 Pages

CUSTOMER SUCCESS STORY LIQUID FRIDAY One of the fastest growing umbrella companies in the UK, Liquid Friday employs and contracts skilled workers to third-parties on temporary work assignments. Each week, the company sends a customer satisfaction survey to its clients (i.e. their contractors), asking for an overall service score on a scale of 1 to 10. Before implementing Clicktools, this involved an array of time-consuming task

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