© 2017 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners. 11202017 Customer Story The Business Challenge Kichler Lighting offers more than exceptional products. Kichler offers award- winning craftsmanship, unparalleled quality and superior service. The company’s commitment to quality and customer care is its greatest competitive advantage and the foundation for 80 years of commercial success. “It’s fairly easy to get into the lighting business, but it’s very difficult to succeed, ” said Monique Spearing, Marketing Communications Manager at Kichler. “Reputation is everything in our industry. If we run out of stock and fail to deliver what we promised to our distributors, they’ll find another lighting manufactur

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