Lighthouse Guild, a leading U.S. vision health organization, improved patient care and cloud adoption using Riverbed Aternity for end-user experience monitoring. Initially facing a 24-second login delay on their new eHealth portal, Aternity enabled their IT partner, G-Net Solutions, to pinpoint performance issues across servers, networks, and virtual desktops. This cut login time by 58%, saving 70 minutes daily—equivalent to 303 hours annually—for patient care. Aternity also monitors on-prem apps like Microsoft Office, allowing proactive IT support and minimizing disruptions. Custom dashboards provide real-time performance data, helping teams and executives prioritize decisions based on transparent, user-focused metrics.

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