Case Study

Licensing Process

Licensing Process

Pages 2 Pages

Chief of Licensing Pasi Hautalahti from the South Ostrobothnia ELY Centre en- joys reading customer feedback. The shorter processing times for transport license applications are clearly reflected in customer satisfaction at his unit. At best, bus transport or freight transport licenses can now be granted within a couple of days of submitting the ap- plication, while it used to take about a month to process the application. The fast licen

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