Lewisham Council needed accurate and timely operational reporting
Lewisham Council needed accurate and timely operational reporting
1 PagesLewisham Council required a solution to provide accurate and timely operational reporting in relation to their Customer Service offering, Key Performance Indicators (KPIs) and access channel adoption. IMGROUP developed a data repository, consolidating data from various source systems to provide high-level operational reporting, enabling faster performance analysis from multiple perspectives. Understanding how the Council is performing in
