Leveraging IoT and Automation to Optimize Business Processes Eastern Propane, founded in 1932 in Danvers, Massachusetts, is the nation’s 14th-largest propane gas retailer and is New England’s leading propane, oil and service company. Eastern Propane—now headquartered in Rochester, New Hampshire—serves more than 85,000 customers in Maine, New Hampshire, Vermont, Massachusetts, and Rhode Island, and it employs 126 people. The company runs JD Edwards EnterpriseOne and Oracle Real-Time Scheduler. The Challenge New England’s leading oil and propane service company serves 85,000 customers across five states in the Northeast. But its disparate systems and manual business processes held the company back. Eastern Propane needed to automate service and delivery scheduling and eliminate manu

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