Case Study

Let's give 'em something to cluck about

Let's give 'em something to cluck about

Pages 4 Pages

Originally published in faotoday.com by Russ Banham Let's give 'em something to cluck about WNS takes Church's Chicken's F&A offshore all the way, with results that make the restaurant retailer crow. When fast food restaurant franchise Church's Chicken was divested and sold by its parent company to a private equity group three years ago, the new owners were confronted with three choices involving its finance and accounting functions—continue to outsource them to the incumbent service provider, put the outsourcing contract out to bid, or build an internal finance and accounting team and forgo outsourcing altogether. The company, founded in 1952 in San Antonio, Texas—right across the street from the Alamo—gambled its future on a fried chicken marinating recipe that remai

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