Lessons learned launching an engaging patient portal: an exploratory case study examining the launch and integration of the patient portal into the
Lessons learned launching an engaging patient portal: an exploratory case study examining the launch and integration of the patient portal into the
8 PagesPage 1 of 8 © mHealth. All rights reserved. mHealth 2020;6:2 | http://dx.doi.org/10.21037/mhealth.2019.09.13 There has been acknowledgement for many years within the field of substance use treatment that substance use disorders are a chronic condition, requiring a continuum of care and support rather than perceptions of it as an acute condition utilizing more time-limited services. The idea of substance use disorders as a chronic illness has been established since the 1950s and has been supported by important research, including a study published by McLellan and colleagues (1), which demonstrated that return to use rates (sometimes referred to relapse rates) are similar to rates of the return of symptoms for other chronic disorders such as hypertension, diabetes, and asthma. As
