Volunteer Marine Rescue Queensland (VMRAQ) provides volunteer marine search and rescue services to the boating public across 2,700km of Queensland coast, with 25 affiliated squadrons located throughout the State of Queensland. Mayday, mayday Keith Williams, General Manager of Marine Rescue Queensland says, ”With only three and a half paid staff, two of whom are dedicated trainers, there are only one and a half people to manage an enterprise that consists of 25 locations, 50 vessels, 1460 volunteers, over 2500 rescues and more than 6000 rescue vessel operations a year. Add to that the burden of running a registered training organisation that is compliant to volunteers operating in a high risk environment and you can imagine that business processes, in particular the way they ma

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