Case study During the hot and dusty summers just a few years ago, many thirsty residents of Waco, TX were reluctant to quench their thirst with the city’s water due to the water utility‘s recurring taste and odor (T&O) problem. T&O is an issue across much of the nation where water plants draw from lakes and other surface sources. Project Background The water utility serving Waco has two plants and 67,492 connections along its 900 miles of m

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