Case Study
Leicestershire County Council
Customer Need The council carried out an overhaul of its working practices, to bring it into line with technology advances and to maximise ef?ciencies through optimal use of its ICT infrastructure. The goal was to offer its 2500 remote working employees more modern working practices, by introducing ?exible / remote working and ‘hot desking’ initiatives. These changes would in turn maximise productivity and create a smarter working enviro