Lean transformation to enable a large British bank achieve an estimated 27 percent improvement in IT productivity
Lean transformation to enable a large British bank achieve an estimated 27 percent improvement in IT productivity
4 PagesLean transformation to enable a large British bank achieve an estimated 27 percent improvement in IT productivity The Run the Bank (RTB) group within the IT department of a large British financial institution wished to improve performance and simultaneously reduce operating expenses. We conducted a Lean Assessment for the group to identify improvement opportunities, standardize processes and tools, and increase the level of automation. By im
