Leading wireless retailer gains visibility into every aspect of operations. Envysion empowers AT&T Portables with real-time access to all stores at once—from nearly anywhere. With 27 locations and 20 years of experience selling AT&T wireless products and services, AT&T Portables is now the largest AT&T dealer in the Washington D.C. and Baltimore area. This success can be attributed—at least in part—to their strong commitment to excellent customer service. But as the company grew, the leadership team was faced with a common dilemma: how could they consistently deliver the same high level of customer experience across so many different stores? How could they gain real-time access to every transaction in order to innovate their approach to employee management and training? And

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