Case Study
Leading U.S. Health System Transforms Revenue Cycle Operations
1 Enhancing the Revenue Cycle through EHR and Operational Improvements LEADING U.S. HEAL TH SYSTEM TRANSFORMS REVENUE CYCLE OPERATIONS2 SUMMARY Accenture helped a large healthcare organization update processes and technology. They improved annual cash collections by $49M and reduced unbilled backlogs by more than 50% within months of beginning the engagement. CLIENT PROFILE This large health system’s network of hospitals, outpatient and physician practices treat approximately one million patients a year. Ten years ago, the health network successfully undertook a major IT initiative to replace its electronic health record (EHR) system and improve patient outcomes, customer satisfaction and financial performance. In the years following the implementation, new functionality