Overview Leading telecom operators must constantly launch new products and services to meet the competitive challenges of their demand- ing market. For one Middle East operator, this means running 1,700 projects a year and ensuring the quickest time-to-market, so ef- ficient project management is critical to the business. Its answer is to use Project and Portfolio Management software. Challenge Telecommunication technology evolves rap- idly and the pace of change is matched by increased customer demands. Operators face intense competitive pressure to launch new products and services, but many find that their traditional structures and processes are not built to cope with the pressure. That was the challenge faced by a leading Middle East oper- ator which manages an average of

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