Case Study

Leading Provider of Music Software Replaces Print Product Guides with Interactive Online Help using MadCap Flare

Leading Provider of Music Software Replaces Print Product Guides with Interactive Online Help using MadCap Flare

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INDUSTRY “ 7777 Fay Avenue La Jolla, CA 92037 Tel: +1.858.320.0387 Fax: +1.858.320.0338 www.madcapsoftware.com info@madcapsoftware.com With our Flare-based Help, we’re providing several ways for people to solve their problems as quickly as possible, and unlike our previous tool, Flare enables users to get the same results, no matter what browser they use.” Mark Maronde | MakeMusic, Inc. Goals: • Deliver online Help for music software customers • Provide users an easier and more intuitive way to access information • Provide timely updates to the Help system that address customers’ top questions • Provide a consistent Web experience for all users • Replace legacy authoring and publishing tool with modern multi-channel publishing tool Solutions: • MadCap Flare native XML mu

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