At a glance - Leading Manufacturing Company Objective Improve operational effectiveness by increasing the availability of equipment and improving maintenance control. Solution Infor EAM Key wins Improved maintenance control 20% reduction in reactive maintenance Project and performance visibility Track workload and enhance productivity Background to the case Before meeting with Sapphire, the manufacturing business had already implemented Infor EAM with another partner. The company remained with their original partner for a year as they had already been contracted for purchasing the software and services. The Maintenance Planning Manager, who was brought on board to oversee the day-to-day use and management of the software within the business, mentioned he be

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