Case Study

Leading European Fashion Brand Turns Alert Noise into Actionable Incidents with CloudFabrix AIOps

Leading European Fashion Brand Turns Alert Noise into Actionable Incidents with CloudFabrix AIOps

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A leading European fashion and personal care brand with 15+ data centers faced severe alert noise from over 10 monitoring tools, overwhelming IT teams with false alerts and slowing real incident response. This caused SLA breaches, customer churn, and reduced productivity. CloudFabrix resolved the issue with an Incident Room, Asset Optimization Advisor, and Asset Dependency Mapping Apps, integrating monitoring tools to filter alerts before ticketing. Results included a drastic cut in false alerts, reduced incidents from 125,080 to 8,170 per month, elimination of capacity outages, and improved availability, reliability, and customer satisfaction.

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