Overview Tasrail is a leading logistics company in Australia charged with operating rail networks across the Tasmanian region, helping companies transport over three million tons of goods every year. The company would review operational performance with customers on a monthly basis to ensure the company was delivering goods on time and meeting its key performance indicators (KPIs). However, spending 20 hours per month writing static reports for customers was both time-consuming and difficult to scale. Tasrail needed a way to reduce reporting time while making data and insights easily accessible – without increasing headcount. To deliver stellar customer service while managing costs, Tasrail, a logistics company, reviewed operational performance with customers on a monthly basis to

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