Case Study
Leader In Hospitality Services Builds Client Relationships That Last
At its hotels, Penn State University is building relationships with its customers that last. But as its management will tell you, it is hotel employees that take the first steps in building those relationships, and thanks to Predictive Index ® , the hotels can build a quality workforce. Penn State Hospitality Services is a wholly owned subsidiary of Penn State, consisting of two hotels and an on-campus laundry operation. The historic Nittany Li