Case Study
Le Petit Ballon
SUCCESS STORY During the Christmas holiday season, Le Petit Ballon’s customer service is supported by on-demand ibbü experts and converts 33% of their visitors into subscribers. Le Petit Ballon has been using iAdvize since 2015. The brand provides chat support to website visitors looking to subscribe to reassure them and solve any blocking issues. It also uses this channel for customer service to answer questions related to wines, ongoing su