An Oracle Enterprise Architecture Case Study August 2011 Laying a Foundation for Shared Services at PHH Corporation Laying a Foundation for Shared Services at PHH Corporation 1 Introduction Enterprise architecture (EA) is the organizing logic for business processes and IT infrastructure. It provides a long-term view of a company’s processes, systems, and technologies, so that individual IT projects can provide general-purpose capabilities—not just fulfill immediate needs. Market-leading companies such as PHH Corporation use enterprise architecture to guide the evolution of their systems and processes, and then leverage this capability for profitable growth. Using enterprise architecture to build a stable foundation results in greater agility, faster time to market,

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