SUCCESS STORIES Challenge A law enforcement agency needed a reliable process that would enable them to efficiently and securely share files from multiple sources. Located in one of the most highly populated metropolitan cities in the United States, the agency handled a high volume of files. Without visibility in their current file transfer process, there was little they could do to prevent the failed file transfers, backlog, and potential safety risks. The law enforcement agency was manually transferring files that were initiated by timed scripts and were run on a server that resided in the demilitarized zone (DMZ) of their network--outside the protection of the internal firewall, producing unreliable and inefficient file transfers. Additionally, the agency did not have any visib

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