4 | DECEMBER 2018 CUSTOMER PROFILE F or the past five years, R & M Manufacturing has faced an interesting challenge. The company has experienced a strong growth cycle, and projections are even stronger for the future with such customer industries as electrical, power generation, solar, air purification, HVAC, home & building, etc. The challenge was to keep pace with the rapidly growing production requirements with two older CO2 lasers, one of them was worn out and needed to be replaced. The management of R & M Manufacturing made the decision to purchase a fiber laser, and obtained quotes from multiple fiber laser manufacturers. R & M evaluated the time studies, cost of ownership studies, efficiency comparisons, ease of operator usage, and programming specifications from e

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