Success Story www.streamcore.com More than 50 partners, 20% of whom are in the CAC 40 ¦ Certified commercial agreements ¦ 7 multi-channel and multilingual contact centres in France and offshore ¦ 2,500 key-down positions LaSer Contact: success all round! The Challenge For LaSer Contact, the problem at its call centres, particularly in Tunisia, was very simple: reinforce visibility and reporting tools on the network to deal with peaks of activity

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