Largest Retail Co-Op In The U.S. Gains Technological Competitive Edge And Reduces Operating Costs
Largest Retail Co-Op In The U.S. Gains Technological Competitive Edge And Reduces Operating Costs
2 Pages© 2017 TenFour LLC. All Rights Reserved. THE CUSTOMER This brand name company is one of the largest retail co-operatives in the United States, with 350 stores and over 10,000 employees. The company is comprised of major supermarkets across New England and the Mid-Atlantic. THE CHALLENGE The customer’s existing technology was outdated and consisted of end of life routers and disparate, 15-year old PBXs. Maintenance costs on this equipment were escalating, and the customer was sacrificing efficiency as a result of rising long distance toll charges and a lack of network resiliency. As a co-op, several different entities own and operate between 2 and 25 stores under the same brand. Due to this organizational structure, each owner’s technology existed in a silo. Locations falling under
