BEST PRACTICE Large Managed Healthcare Company Partners With SolarWinds for NOC Transformation and Proactive Monitoring CUSTOMER USE CASES AND ANTICIPATED BENEFITS As network operations centers (NOCs) transform, network technicians can no longer be event-driven and reactive. When NOC technicians at a large managed health insurance company began missing issue alerts and requiring up to an hour to pinpoint problems, they turned to SolarWinds. The company needed a NOC transformation to establish proactive monitoring of its vast Micro Focus service infrastructure through a single-pane-of-glass dashboard. As a long- standing SolarWinds customer, the company required an enterprise-level solution both easy to scale out and up, and node-based, to give them the flexibility to distribute

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