INTELLIGENT CONTENT NETWORK LARGE INSURANCE COMPANY THE CHALLENGE Human error from manual document recreation contributed to high court settlements, unreasonable labor and production costs, and lowered customer satisfaction. Definite room for improvement. THE SOLUTION Quick implementation of Systemware’s intelligent content network, a simple method for packaging and distributing consistent documentation in subsecond timeframes. We also helped modernize their legacy systems to streamline antiquated processes. Higher settlements due to human error Manual process for recreating original documents 200 Researching man-hours per case Reprints expensive Counselor cannot see details on the option form if questioned “Fifteen Minutes or Less” ...continue promise af

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