Case Study
Large grocery retailer advances its Business Services Management Initiative with Visual Performance Manager from NETSCOUT
Large grocery retailer advances its Business Services Management Initiative with Visual Performance Manager from NETSCOUT
| CASE STUDY | Case Study: Large grocery retailer advances its Business Services Management Initiative with Visual Performance Manager from NETSCOUT At a Glance Customer: A Large Grocery Store Chain Industry: Retail (food and drug) Location: North America Challenge: A large grocery retailer's IT organization had embarked on a Business Services Management initiative to fulfill application and network performance service level agreements with internal customers. Success depended on acquiring coordinated, end-to-end visibility from the end user's perspective of the infrastructure elements necessary to address requests for service. Solution: Visual Performance Manager Result: Visual enabled a large grocery retailer's IT organization to identify the root cause of problems more quickly and