Case Study
Langs Building Supplies: “We’ve been hacked!”
CASE STUDY | LANGS BUILDING SUPPLIES It was 4:00 in the morning, May 20, 2021. Matthew Day, CIO of Langs Building Supplies (Langs) was excited for a long-anticipated holiday after 14 months of lockdown due to COVID-19. His wife was thrilled. All of his friends, ecstatic. But the day took an unexpected turn. Instead of waking up delighted to leave for his getaway, Day woke up to every CIO’s worst nightmare, the dreaded phone call, “We’ve been hacked.” Upon arrival at his office, he tried to bring up the system. Nothing. Instead, what came up was a ransom note, ‘You’ve been hacked’. This is when he realized, “This is not just an unplanned outage. This is a targeted attack. We were profiled,” said Day. “The hackers looked at our business and they took their time. They found a source th