The trust recognised that in order to drive improvements and cultural change it needed to have a competent and effective approach to roster planning, so that the right people were in the right place at the right time. To do this the trust is using Allocate’s HealthRoster, ActivityManager, SafeCare and e-Expenses, which have identified different ways of working and achieved real-time visibility. Head of HealthRoster Gemma Dunning has led the change across the organisation and supported staff at all levels to understand the new approach. Gemma has been able to challenge non-effective rosters and provide detailed allocatesoftware.com @AllocateS Allocate Awards 2019 Gemma Dunning, Head of Rostering at Lancashire Teaching Hospitals NHS Foundation Trust with the trust’s Highly Commen

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