Case Study
Lakewood Water District
Since its founding in 1943, the Lakewood Water District has been proud of its water and its people. The volume of water the district holds is enough to serve more than 100,000 homes, but the number of people is modest: the district employs just 26 people. Because of the small staff, many Lakewood Water District employees do several jobs. Ronda Farmer is one example: a customer service representative, Farmer also is responsible for the di