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KPN Make the Right Call with OpenText StreamServe

KPN Make the Right Call with OpenText StreamServe

OpenText
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SUCCESS STORY ENTERPRISE INFORMATION MANAGEMENT INDUSTRY Telecommunications CUSTOMER KPN CHALLENGES • High cost of IT involvement in customer communication template updates • Lengthy deployment time for template updates due to custom development and testing • Lack of standard processes across teams within landline business unit SOLUTIONS • OpenText StreamServe BENEFITS • Reduction in costs due to IT development no longer being required to

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