Case Study
KPN Develops Intuitive TIBCO Spotfire and TIBCO iProcess Mash-Up Application to Expedite Fiber Optic Order Fulfillment Process
KPN Develops Intuitive TIBCO Spotfire and TIBCO iProcess Mash-Up Application to Expedite Fiber Optic Order Fulfillment Process
KPN Develops Intuitive TIBCO Spotfire and TIBCO iProcess Mash-Up Application to Expedite Fiber Optic Order Fulfillment Process S U CC E SS S TO RY KPN’s Wholesale and Operations (W&O) department, responsible for customer operations and processes, manages the fiber service rollout. The group is tasked with monitoring the entire order fulfillment process which is triggered when a customer places an order for service. A wide range of IT sy