Konica Minolta Achieves Significant Cost Saving while Improving Customer Service with ClickSoftware
Konica Minolta Achieves Significant Cost Saving while Improving Customer Service with ClickSoftware
2 PagesCase Study The Company Konica Minolta Business Technologies Inc is headquartered in Tokyo, Japan. With a total workforce of 22,500 employees worldwide, the company generated net sales of over £5 billion in 2007. Konica Minolta Business Solutions provides its clients with digital imaging systems which are then maintained under contract by its skilled mobile workforce. The Challenge Following the merger between Konica and Minolta in 2003, Konic
