Case Study

Kofax technology makes it ultra-quick and easy for customers to process and pay tax returns

Kofax technology makes it ultra-quick and easy for customers to process and pay tax returns

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Intesa Sanpaolo wanted staff to focus on promoting its products and services, but employees found much of their time consumed by tedious manual work. By deploying Kofax TransformationTM, Intesa Sanpaolo has fully automated lower-value tasks, which frees up precious time for its staff to focus on selling and customer service. CASE S TUD Y Work Like Tomor?w. “Kofax technology makes it ultra-quick and easy for customers to process and pay tax returns, with no assitance whatsoever from our busy staff members.” Ivan Zangani, ICT Manager of Enterprise and Corporate Banking Transformation, Intesa Sanpaolo 100,000 PAYMENTS PROCESSED 6,000 BRANCHES SUPPORTED AUTOMATIC TAX FORM RECOGNITION“Because cost containment is crucial in helping us to stay at the top, we started reviewing some o

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