A K-Map workshop at Morgan Carbon Knowledge Mapping at Morgan Carbon Helen Forrest Background Businesses that capture and share knowledge at all levels are able to find new ways to improve quality, standardise operations to reduce costs and identify and replicate best practice across different parts of the company. That was certainly the experience at Morgan Carbon of Morriston in Swansea; manufacturers of electro-graphitic carbon blocks used mainly in the automotive, rail and domestic appliance sectors. Morgan Carbon invested in our K-Map software, which provides an easy to use, structured way of capturing all of the knowledge contained within a plant. Developed specifically for manufacturing companies, K-Maps are a practical knowledge mapping tool suitable for capturing information and d

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