Kenco Develops Inventory Management System (IMS) Overview Kenco provides an integrated logistics solution for a leading manufacturer of medical equipment used in hospitals, emergency rooms, and rescue operations. This company provides “trial” units to its customers for the purpose of demonstration and testing. The inventory of these trial units was previously managed manually by the manufacturer’s sales force resulting in decentralization and inadequate inventory control practices. In addition, orders for these units were placed through emails and faxes providing no structured order format or inventory visibility. Challenge There was a critical need to create a business and systematic solution to streamline and standardize the trials order process - both for sales and logistics. This so

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