Keeping the SOC Lights On - How an Electric Utility company used Demisto to optimize their security analyst team
Keeping the SOC Lights On - How an Electric Utility company used Demisto to optimize their security analyst team
2 PagesKeeping the SOC Lights On How an Electric Utility company used Demisto to optimize their security analyst team. Industry • Energy/Electric Utilities Integrations • SIEM • Forensics & Malware Analysis • Ticketing • Data Analytics Challenges • High volume of alerts • Detection of duplicates and related incidents • Case management/ticketing tasks a time-sink Solution • Automate duplicate alert detection and consolidation • Orchestrate workflows across products on one platform • Correlate threat intel from multiple sources including open source tools • Detect similarities between cases for better insights and training opportunities • Accelerate case management reporting Results • 30% reduction in case volume resulting in approx 1 analyst FTE time savings • Deploy aggressive
