Case Study
Keeping Barajas Airport on Track
Utility Companies Customer Perspective Madrid Barajas Airport was established in 1928, with the key aim of providing Spain with an internal air transport network with Madrid at its heart. As times changed and passenger demand grew, the airport laid its first concrete runway in 1944. By the end of the 40’s, the airport already had three runways, with another two under way. By the start of the 1960’s, Barajas was handling around 200,000 passengers