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KDDI streamlines data warehouse to improve mobile services

KDDI streamlines data warehouse to improve mobile services

Pronq
Pages 4 Pages

Industry Mobile telecommunications Objective Speed up the analysis of increasing volumes of call data to help maintain and improve good customer service Approach Re-assessed capability of legacy relational data warehouse then conducted rigorous proof of concept testing to find a faster solution IT matters • Reduces database search time from three minutes to just ten seconds for significantly faster resolution of service problems • Enabl

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Telecoms Industry

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