Case Study
Kana (A Verint company)
Kana (A Verint company) The Client Electing to work though strategic partners can reap dividends both for businesses and their customers – but selecting the right partner raises a number of questions that need to be answered honestly if the arrangement is to be mutually rewarding. Is there a strategic fit between the products/services provided? Are changes planned to either business which would shift the dynamics in the future? Is