Case Study

Just Eat apologises to customers by text message

Just Eat apologises to customers by text message

Pages 1 Pages

beinspired@incentivated.com www.incentivated.com The solution Business need Case study: SMS messaging Website & Media: Just Eat Results Just Eat are exploring ways of apologising to and maintaining the custom of a small proportion of customers each weekend whose Just Eat orders are rejected. Just Eat apologises to customers by text message The ?rst week this was conducted (Monday 15 July ’13), around 1,300 a?ected customers

Join for free to read