Challenge Not unlike many healthcare facilities, Jewish Eldercare Centre’s capital budget was insu cient to maintain its two aging gas fi red boilers and various existing control systems within its buildings. With unreliable systems not able to e ciently maintain humidity and temperature levels, the comfort of the centre’s elderly residents was being compromised. To improve the indoor environment and eliminate the risk of system failure, Jewish Eldercare Centre knew it was vital to upgrade its systems. Due to the critical nature of its business, the long- term care facility wished to have an on-site technician available to ensure proper system operation, but was challenged with attracting and retaining experienced personnel. In addition, to lower costs and comply with gov

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