Case Study
Jeweler Château D’Ivoire Enhances Service, Grows Business with iVend Retail
©2017 CitiXsys. All Rights Reserved. Case Study Jeweler Château D’Ivoire Enhances Service, Grows Business with iVend Retail Company Château D’Ivoire Industry Retail - Jewelry Business Challenges • Master data stored in legacy MS Access system • Inventory reports lacked sufficient product detail • Legacy systems had complicated back-end, requiring too many steps to complete transaction • Need for an integrated jewelry repair module • Legacy system did not work offline Solution & Services iVend Retail POS, mPOS, Enterprise Benefits • Saved time and simplified store processes • Reduction in overall inventory and more efficient utilization of store space • More accurate inventory and sales data synched with the ERP • Improved customer experience Location Montreal, Canada Partner