©2018 Nutanix, Inc. All Rights Reserved CHALLENGE JetBlue carries more than 40 million customers to over 100 cities in the United States, the Caribbean, and Latin America each year, with an average of 1,000 daily flights. “There are a lot of things that make our company unique,” noted Dan Feliz, General Manager of IT Infrastructure at JetBlue. “We don’t see our- selves as just another airline—we’re a ‘customer experience’ company. Our goal is to be the preferred airline for all of our customers.” After running into a few outages with the legacy on-prem HPE servers, JetBlue decided to outsource its data center using another solution. JetBlue’s goal was to focus internal IT efforts on elevating the customer experience, instead of concentrating on daily infrastructure management. But

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