Case Study The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. © 2018 ALE International www.al-enterprise.com December 2018 Jeju Shinhwa World “Smart Connecting Rooms” drive a world-class guest experience “Jeju Shinhwa World Resort plans to continue to improve its system to become a world-class smart hotel that provides the best customized service. In order to improve the guest service, we plan to upgrade the system to maximize digital interaction and to support custom services.” Lee Jongrae, Vice President IT Landing Jeju Development Co. Ltd Located on Jeju Island, Jeju Shinhwa World is the largest resort complex and family-friendly vacation facility in Korea. Over 2.5 million square meters, Jeju Shinhwa World

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